Ksenija is a lecturer in Design Innovation and Management. She holds PhD in Service Design and Education for Sustainable Development from Loughborough University and MA in Sustainable Design from Kingston University. Her research work is grounded in identifying environmental, social and economic challenges to be systemic and exploring the use of human-centered Service Design methods and tools as an approach to these challenges. Her work has been presented at international conferences and published as a chapter in a “Service Design with Theory: Discussion on Change, Value and Methods” book. She has recently accepted a role of an associate editor in the new journal, She Ji. The Journal of Design, Economics, and Innovation.